Return Policy

 

All sales are final.

We do not accept returns due to hygiene and sanitation reasons.

Exchanges are not permitted for the same reason.

 Please double-check your order before completing the purchase or reach out to us if you have concerns related to size, weight etc regarding a piece before placing order.

We are not responsible for any tarnishing or wear caused by exposure to water, chemicals, or improper storage.

 

✨ Exceptions — Damaged or Defective Items

 

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photo/video evidence.

 

If approved, a refund will be issued within 2–7 business days.

 

We do not guarantee refunds for claims raised beyond this window.

 

 30-day Stone Loss Warranty

We cover stone loss due to manufacturing defects within 30 days of purchase.

After 30 days, we do not accept liability for stones as those are glued unlike diamonds, it needs to be handled with care